What if I’m not happy with my order?

If something isn’t right with your order, we’re here to help.

What should I do first?

Please contact us as soon as possible and include:

• Your order number
• A brief description of the issue
• Photos (if applicable)

Contact support

What issues can be reviewed?

We can review cases such as:

• Printing defects or quality issues
• Items damaged during delivery
• Incorrect items received

Our team will assess the issue and work with you on a suitable solution.

Important notes

• We recommend reporting any issues within 7 days of delivery
• Delays in reporting may affect our ability to resolve the issue

What about design or file issues?

Please make sure your uploaded design is correct before placing your order.

As all products are custom-made, we may not be able to offer replacements for issues caused by design or file errors.