1. Who We Are

Display Visuals is a global printing platform built on nearly 30 years of real manufacturing experience — not just as a brand, but as the people behind the production.

Before going online, we worked behind the scenes as a trusted production partner for large-scale print platforms. That means we understand what truly matters: consistent quality, reliable delivery, and cost efficiency at scale.

In 2024, we brought this expertise directly to customers worldwide — removing layers, reducing costs, and making professional printing more accessible than ever.

For North America, operations are managed by displayvisuals Inc, our California-based entity, ensuring localized service, faster communication, and dependable support.

Today, we serve small and medium-sized businesses, restaurants, retailers, schools, community groups, and individuals — helping them create everything from everyday marketing materials to meaningful event and personal products.

2. What makes us different

We don't just sell printing — we control the process.

By combining design tools, manufacturing, and global logistics into one streamlined platform, we eliminate unnecessary markups and complexity. The result: better pricing, faster turnaround, and consistent quality you can rely on.

3. How We Collect Information

We collect personal data when you:

• Visit our Website
• Create an account
• Place an order
• Upload files or request design services
• Contact customer support
• Subscribe to marketing communications

4. How We Use Your Information

We use your personal data to:

• Process and fulfill orders
• Provide printing and design services
• Communicate with you regarding orders and services
• Provide customer support
• Improve our Website and services
• Send marketing communications (with your consent)
• Prevent fraud and ensure security
• Comply with legal obligations

5. Payment Processing

We process payments securely through Stripe and PayPal.

Accepted payment methods may include:

• Credit and debit cards (such as Visa, Mastercard, American Express)
• Apple Pay
• PayPal

We do not store or have access to your full payment details.

Refunds may first be processed through an internal account wallet system, after which customers may request withdrawal to their original payment method.

6. Third-Party Services

We work with trusted third-party providers:

Shipping

UPS, FedEx, DHL, and other logistics partners.

Analytics

We use Google Analytics.

Customer Support

We use Freshworks.

Email Services

We use SendGrid for transactional emails and Klaviyo for marketing emails.

Infrastructure

Hosting, CDN, and related technical providers.

7. User Content Responsibility

Customers are solely responsible for all submitted content.

By submitting content, you confirm that:

• You have legal rights to use the content
• The content complies with laws
• The content does not infringe third-party rights

We do not review all content and cannot guarantee legality.

We reserve the right to refuse orders when necessary.

8. Sensitive Content Notice

We understand that uploaded files may include personal or sensitive content (e.g., photos).

Such content is processed only for order fulfillment.

9. Data Security and Retention

We implement reasonable safeguards to protect your data.

We retain data:

• While your account is active
• As needed to fulfill orders
• As required by law

10. Cookies

We use cookies to:

• Enable functionality
• Analyze usage
• Improve experience
• Support marketing

11. Your Rights

You may:

• Access your data
• Correct your data
• Request deletion
• Opt out of marketing
• Opt out of data sharing

Contact:[email protected]

12. Do Not Sell or Share

• We do not sell personal data for monetary value.
• We may share data with service providers for analytics and marketing.
• You may opt out via email.

13. International Transfers

• Your data may be processed globally with safeguards.

14. Updates

• We may update this policy at any time.

15. Contact

• [email protected]
• 2030 Main Street, Suite 1300, Irvine, California 92614
• 1-866-716-6888