Why isn’t my promo code working?

If your promo code isn’t working, it’s usually due to a few common reasons that can be quickly checked.

Common reasons

Your promo code may not apply if:

• It was entered incorrectly or contains extra spaces
• The code has expired
• Your order does not meet the promotion requirements
• The code only applies to specific products or categories
• Only one promo code is allowed per order

What should I check?

Before trying again, make sure to:

• Re-enter the code exactly as shown (copy and paste if possible)
• Remove any spaces before or after the code
• Check for similar characters (such as O and 0)
• Confirm the code is still valid and hasn’t expired

What can I do next?

• Try applying the code again
• Use a different promo code if available
• Continue checkout without the code if needed